Choosing An Outfitter
Choosing a river outfitter can be a daunting task if you are unfamiliar
with the rafting industry. Consider the following guidelines when
planning your next whitewater adventure: Experience,
Safety, Trips, Guest Services, Facilities, and Cost vs. Value.
Experience
Nothing can be substituted for experience. Whether planning a short
getaway weekend or an extended vacation, consider how long your
outfitters of choice has been in the
adventure business before investing your confidence, valuable time
and money. At the end of the day you want to take away indelible
memories of fun, laughter and exciting adventure with your family
and friends.
Verify that your chosen outfitter has a current operating license
and is an active member of WVPRO. Narrow your outfitter
search by selecting one with many years of experience not only in
running rivers but in delivering a hassle-free trip from arrival
to departure. Ask about guide training and qualifications, the condition
and maintenance of shuttle vehicles, rafts, paddles, life jackets,
availability of wetsuits and booties, logistics with arrival and
departure, etc. Ultimately your outfitter's experience will mold
the experience you take home.
Safety
Assuming the role of 'Trip Organizer' can be a daunting task and
invariably brings with it a feeling of responsibility for the welfare
of those in the group. To alleviate concerns and put everyone at
ease, make sure to do your homework and ask questions. Safety goes
hand-in-hand with experience and although no outfitter can guarantee
anyone's safety on the river, a careful examination of past performance
and everyday practices can be a good indicator of reliability. Consider
the following:
- Company Safety Policies
- Guide Training (Rapid Running, CPR and First Aid)
- Emergency Evacuation Procedures (Contingency plans)
- Accessibility of Communication Devices on the River (Two-Way
Radios, Other)
There are things you can do to enhance your safety on the river
as well by taking the following precautionary measures:
- Be in shape for the trip
- Do not consume alcohol and drugs prior to your trip. (It
is illegal and you will not be permitted to go on the river
otherwise)
- Make your Trip Leader aware of any medical conditions
you may have (pregnancy, heart related, asthma, bee
stings, etc.) and bring necessary medications with you.
Trips & Packages
The New
and Gauley
Rivers offer a variety
of adventure options from overnight floats to fishing
excursions to extreme whitewater trips, so make sure to get
a good fit by researching all the available options. Ask yourself
some questions in the process. Are you staying for one day
or many? What kind of experience do you want - a white-knuckle
ride, scenery and nature, a fun adventure with friends? Do
you want to be pampered or be an active participant? What
are your priorities?
Then find out some things from the outfitter.
Do they bundle lodging and food to offer a better value? Are there
other activities offered for combination trips? When is the optimal
time to go? What are their contingency plans if water levels rise
unexpectedly? Are there alternative river craft options (smaller
boats, duckies, etc)? What are you expected to do on the trip? What
are the minimum age requirements? What about accommodating physical
disabilities?
Do your homework. You'll feel more confident going in and more
relaxed while on vacation if you know what to expect. And hey -
that's what vacation is all about, isn't it?
Guest Service
Let's face it. When you're on vacation you want to be taken care
of and receive a little special attention. It's your vacation after
all. Is your outfitter dedicated to the quality of your experience
and your satisfaction? Are the guides dedicated professionals who
work in the industry year after year? Does the staff seem eager
to assist you with planning your vacation? Do they go the extra
mile to customize your itinerary? Choose
an outfitter that is committed to providing quality whitewater
trips and making sure their guests walk away with a fulfilling experience.
Facilities
There is a wide array of choices in outfitters
when it comes to facilities ranging from basic outposts to
elaborate adventure centers. Decide what kind of experience
you want. Are you looking for a trip with all the amenities
from gourmet restaurants to pristine bath houses? Or would
you prefer to rough it with a pig roast, outdoor camping and
a shower room? Is there entertainment in the evenings? What
about a store for last-minute items? You could be spending
a lot of time in one place so make sure to have the things
that will make you comfortable during your stay.
Cost vs. Value
Make sure you understand exactly what's included in the price of
your trip. Expect to pay an initial deposit and the balance a few
weeks before your trip date. Ask about group discounts if applicable,
and always ask whether your deposit is refundable should you (or
your outfitter) cancel. Do they offer packages that bundle food
and lodging for a better value?
West Virginia is blessed with some of the finest outfitters
in the world on some of the best resources in the world, the New
and Gauley. Each outfitter has its own unique style and personality.
No matter which company you choose for your next whitewater vacation,
just make sure you are prepared for the time of your life.
West Virginia is Wild and Wonderful and Worth
the Trip!
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